Oportun Inc

Our mission is to empower you to create the life you deserve. The Oportun community offers products and services for first-time borrowers and those rebuilding their credit. Many people with high incomes or excellent credit scores find it tough to get the credit access, low rates, and excellent service they need. We are determined to change this, and we are working with our partners to provide the community with free education, planning services, and job support. Oportun’s AI-driven platform helps us make a difference. We understand the financial world’s actions and targeting customers who can afford credit, often overlooked. We have given over $5.6 billion in loans and credit since 2006, assisting over 1,000,000 people in building credit.

Customer reviews for Oportun commend the favorable and steady customer service received. Most customers highlighted the attention they obtained from Ana, Alma, Alfonso, and other customer service agents. It is all about customer delight, as said by a client. They spotlight how Alma, for example, made processes easy via her communication and assistances. Customers effortlessly approve, thanks to expert services and instant help. For instance, a customer who did not get a quick loan in other areas narrowly applauded Oportun's Ana for promptly giving him the aid. This case is the same with the persuasive colleague who directed a customer to Oportun. The customer recommends several others as an advantage and says he obtained a loan without any problems. In addition, the customer service members demonstrated alertness through their ability to attend to clients as they narrate. This interest is punctuated with instant service which customers note in summaries in one word. In most of this message, customers commend Oportun agents for being very patient and understanding. This behavior assists when several complaints make a transaction more complicated. Several clients have had problems in the past and wanted a loan. However, they claim to have found quick loans in Oportun. Hence, someone who has many advantages should encourage others to join. The process is easy for customers, and they approve the customer delight that comes with the excellent service.