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Review Keywords Analysis

US / IL / Chicago
Oportun photo
Oportun photo
Oportun photo
Oportun photo
Oportun photo

Oportun

Address: 4926 S Kedzie Ave, Chicago, IL 60632, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Loan Services Personal Loans $1000 - $2500 Call to Book
Auto Loans $5000 - $30000 Call to Book
Home Loans $10000 - $500000 Call to Book
Customer Service Consultation $50 - $150 Call to Book
Account Management $20 - $100 Call to Book
Financial Advice $100 - $200 Call to Book
Financial Planning Budget Planning $75 - $200 Call to Book
Investment Planning $100 - $300 Call to Book
Retirement Planning $150 - $400 Call to Book

What people love

From reviews
Friendly service Helpful staff Clear explanations Efficient service Great customer service Kind staff Professional staff Good attention Excellent service Informative staff

About this business

We want to help you create new opportunities. The Oportun community offers products and services for you, whether it's your first loan or you're trying to rebuild your credit. Personal loans are loans to help you meet your personal needs. You can use personal loans for the following: Prepare for unexpected expenses Pay medical bills Home improvements Repair your car Make a major purchase you need to plan for Combine your debt A personal loan is an example of an installment loan. This means you pay it back in installments over a period of time. Your loan term is the amount of time you have to pay your personal loan. Personal loans from Oportun have predetermined terms and fixed interest rates. Oportun may be able to give you a personal loan even if you have a bad credit score. Getting a new personal loan can help you build or improve your credit. We care about your time. We know that your time is valuable. That's why we strive to provide you with quick service. The personal loan process is easy and fast, whether you apply for prequalification or a loan.

Reviews Summary

According to the feedback, Maria and Margarita are highly capable and offered an outstanding customer service. Many previous customers complimented Maria's ability to explain the process and for being supportive and helpful for new applicants. A past client praised the experience with Margarita, complimenting the kind and straightforward communication. In English and translated Spanish to English, feedback described experience like: "Excellent", "Amazing", "Great", and "Very very nice". The information contains of clear, concise, and supportive response, and a comment even describe "Good service and they explain all the doubts". "Kind", "efficient", and "friendly" were the most commonly used adjectives to describe the employees. From much positive feedback, we can conclude that the client had a great first customer experience at the institution.

Frequently asked questions

7 questions
What do Oportun clients say about the service they receive?
Clients frequently praise the friendly and helpful staff, particularly mentioning Maria and Margarita for their clear explanations and efficient service. Many highlight the welcoming atmosphere and the team's dedication to answering questions thoroughly.
Can I get a personal loan from Oportun if I have a low credit score?
Yes, Oportun may be able to offer personal loans even if your credit score is low, helping you create new opportunities.
What types of loans does Oportun provide?
Oportun offers a variety of loan services including Personal Loans, Auto Loans, and Home Loans, catering to different financial needs.
Does Oportun provide financial planning services?
Yes, they offer financial planning services such as Budget Planning, Investment Planning, and Retirement Planning to assist clients in managing their finances effectively.
What kind of customer service can I expect at Oportun?
Reviewers consistently mention excellent customer service, highlighting the team's professionalism, knowledge, and willingness to assist with any questions throughout the loan process.
What services does Oportun offer for managing my finances?
In addition to loan services, Oportun provides Customer Service options like Consultation, Account Management, and Financial Advice, along with Financial Planning services including Budget Planning, Investment Planning, and Retirement Planning.
Where is Oportun located?
4926 S Kedzie Ave, Chicago, IL 60632, USA

Location & directions

Chicago, Illinois
Oportun
Installment Loans
Address
4926 S Kedzie Ave, Chicago, IL 60632, USA
Hours
Closed Now
Oportun Reviews · 5.0 average
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