Professional staffGreat customer serviceHelpful staffFast processEasy to work withCourteous staffFair pricingBilingual serviceThorough serviceTimely funding
About this business
For Eagle Finance:
Sometimes you need to borrow money. It might be because you need to avoid NSF fees from your bank or to repair your vehicle so you can make it to work. Or, perhaps, you’ve consented to pay off a medical bill all at once. There are other scenarios. The situation may require you to borrow between $1,000 and $10,000, with payments as low as possible per month.
If you’re in such a situation, this is where Eagle comes in. Eagle is a locally owned retailer open since 1994. We essentially offer loans to our neighbors, so our community spirit is what motivates us to lend. The well-being of our clients is our priority. Our field staff tries to give people the benefit of the doubt. A majority of the company’s field managers have more than 20 years of experience in money lending. Local loan decisions are made.
We are a traditional finance business in an industry that has seen little variation in its small loan rates over the past 130 years. A bank will typically offer the best prices and most competitive rates. High-interest payday, title, and check advance lenders with an APR of over triple digits should be avoided. We believe these types of lenders are unscrupulous and that we are a great bank option.
Reviews Summary
The reviews summarize that Eagle Finance is highly recommended. The customer service is rated stellar as the clients found the staff friendly, accommodating, and approachable. The reviewers commend Chris and Lauryn for their professionalism and great communication skills, and their seamless and simplified process and cultural addition, which ensures everyone is comfortable. The clients are content with the payment arrangements and the level of understanding the team demonstrates, and most of them will remain loyal to the organization-the reviewers are nonappreciative. In conclusion, there are two areas of concern; highly satisfied and happy customers and respectful, understanding staff.
Frequently asked questions
6 questions
What do Eagle Finance clients say about the customer service?
Clients frequently praise the staff for being professional, friendly, and helpful. Reviewers highlight the exceptional service provided by Chris, Lauryn, and the team, noting their empathy and willingness to assist in financial needs.
Does Eagle Finance offer personal loans, and what types are available?
Yes, they provide personal loans, including short-term loans, long-term loans, and debt consolidation loans. This variety helps customers find the right financial solution for their needs.
Can I get bilingual support at Eagle Finance, and what do customers say about it?
Yes, they offer bilingual services, including Spanish language support and translation services. Reviewers appreciate the accessible solutions and effective communication provided by the bilingual staff.
Who leads the team at Eagle Finance, and what experience do they have?
The branch manager, Chris, is highlighted for his professionalism and understanding. The average branch manager has over 20 years of experience in lending, ensuring knowledgeable service.
What types of customer service support does Eagle Finance provide?
They offer in-person assistance, phone support, and email support, ensuring that customers have multiple ways to get help with their financial needs.
Where is Eagle Finance located?
9747 E Washington St, Indianapolis, IN 46229, USA
Location & directions
Indianapolis, Indiana
Eagle Finance
Installment Loans
Address
10537 E Washington St Ste F,Indianapolis, IN 46229
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