Tower Loan is a consumer installment loan company. Our business has many branches. There are Branch Managers who supervise, depending on the number of customers in a branch. There are also many Customer Service Representatives or Manager Trainees in each branch. All employees handle customers professionally and without intimidation. Tower Loan provides car financing and sales financing services. The company's HQ is in Flowood Mississippi, near Jackson. The staff in the corporate headquarters is dedicated to serving the branches. With an installment loan, you can borrow a fixed amount once. The money must be repaid in equal monthly repayments. Monthly repayments always have a consistent amount. This type of loan is beneficial because the interest rate and APR are fixed. Credit cards, which may fluctuate over time, are not fixed. Tower Loan has different repayment terms, so you can find one that fits your needs. You can also budget for each month's payment, so you don't miss it because of interest rate changes, such as revolving debt. Auto loans, mortgages, and personal loans are three types of installment loans (Tower Loan, n.d).
Frequently asked questions
7 questions
What do Tower Loan clients say about the service they receive?
Clients frequently praise the friendly and professional treatment they receive, highlighting staff members like June for their helpfulness and efficiency in processing loans. Many express overall satisfaction with the kindness shown by the team at this branch.
What types of loans does Tower Loan offer?
They provide a variety of loan services including Personal Loans, Auto Loans, and Home Equity Loans. Additionally, they offer customer support through Loan Consultation, Account Management, and Dispute Resolution, alongside Financial Education services like Credit Counseling and Budgeting Workshops.
Does Tower Loan have specific hours of operation?
Yes, their hours are as follows: Monday: 8:30 AM - 6:30 PM, Tuesday: 8:30 AM - 5:30 PM, Wednesday: 8:30 AM - 5:30 PM, Thursday: 8:30 AM - 5:30 PM, Friday: 8:30 AM - 6:30 PM, Saturday: Closed, Sunday: Closed.
Can I get help with budgeting at Tower Loan?
Yes, they offer Financial Education services, which include Budgeting Workshops and Debt Management Advice, aimed at helping customers improve their financial literacy and management skills.
What kind of customer support can I expect from Tower Loan?
Tower Loan provides comprehensive customer support, including Loan Consultation, Account Management, and Dispute Resolution, ensuring that clients receive assistance throughout their loan process.
Is Tower Loan good for first-time borrowers, and what do reviewers highlight?
Yes, many reviewers note the supportive and professional environment, which is particularly beneficial for first-time borrowers. They appreciate the fast loan process and the staff's commitment to customer satisfaction.
Where is Tower Loan located?
13376 Research Blvd Ste 127, Austin, TX 78750, USA
Location & directions
Austin, Texas
Tower Loan
Installment Loans
Address
13376 Research Blvd Ste 127, Austin, TX 78750, USA